Terms and Conditions

Wolf & Noble, Inc.    |   www.wolfnoble.com

Effective Date: January 1, 2026   

These Terms and Conditions (the "Terms") form a binding agreement between you ("you," "your," or "User") and Wolf & Noble, Inc., a California corporation ("Wolf & Noble," "we," "us," or "our"). They govern your access to and use of our website at www.wolfnoble.com and any related subdomains (the "Site"), and your purchase or use of our courses, digital downloads, publications, memberships, consultations, coaching, certifications, community features, and other products and services (collectively, the "Services").

By accessing the Site, creating an account, clicking "I agree," or purchasing or using any Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Statement, which is incorporated by reference. If you do not agree, do not access the Site or use the Services.

1. Who We Are

Wolf & Noble, Inc. specializes in the advancement of measurement-based care in behavioral health. We provide education, training, certification, professional resources, publications, memberships, and consulting and coaching services to behavioral health providers, organizations, analysts, researchers, and related professionals. Our Site and digital learning content are hosted on our learning platform provider (currently Thinkific), and payments are processed by third-party payment processors. See Section 16 (Third-Party Services).

2. Eligibility and Accounts

Age and capacity. The Services are intended for professionals and other adults. You must be at least 18 years old and able to form a binding contract to use the Services. The Services are not directed to children.

Professional use. Our content is designed for behavioral health and related professionals and for educational use. You are responsible for determining whether a Service is appropriate for your needs and for complying with the laws, regulations, licensing requirements, and professional and ethical standards that apply to you.

Account registration. Some Services require an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at [email protected] of any unauthorized use. Accounts are personal to you and may not be shared, transferred, or used by more than one person unless we expressly agree in writing (for example, under an organizational license).

3. Our Products and Services

We currently offer the categories of products and services described below. Availability, features, and pricing may change, and not every item is available at all times. The controlling description, price, and any item-specific terms are those shown on the applicable product page at the time of purchase.

3.1 Online Courses

Self-paced and/or live online courses, including (without limitation) Advanced Measurement-Based Care in Clinical Practice; Bayesian Reasoning for Behavioral Health Providers; Foundations of Causal Inference for Behavioral Health Providers; Measurement-Based Care in Behavioral Health Practice; Foundations of Measurement in Behavioral Health; and course bundles such as the Care and Measure Full Course Series. Courses grant a limited right to access content for personal professional development as described in Section 9.

3.2 Publications and Digital Downloads

Digital publications and downloadable materials, including "Measurement-Based Care and Causality in Behavioral Health: A Practical Guide" (offered as PDF, EPUB, and PDF+EPUB bundle), and downloadable professional and clinical worksheets and tools (for example, DAG-based intervention mapping, risk DAG, confounder inventory, and collaborative DAG worksheets), some of which are offered free of charge.

3.3 Client Handouts

Downloadable client-facing handouts and worksheets in the Measurement-Based Care Client Handout Series (for example, "When Things Get Worse," "What Affects Me," "Reading My Graph," "The WH-Cubed Worksheet," "Goals and Pathways," and "What is a Treatment Graph?"), many offered free of charge, intended for licensed providers to use with their own clients subject to Section 9.3.

3.4 Memberships

Recurring paid memberships in the Wolf & Noble Society, currently Basic Membership, Membership Plus, and Partnership, which provide community access, recurring discounts on other Services, technical-assistance office hours, and, for some tiers, a periodic private consultation. Memberships are subscriptions and are governed by Section 6 (Subscriptions and Automatic Renewal).

3.5 Consultations and Coaching

Live discovery calls, consultations, and coaching, including a 15-minute discovery call with Dr. Sparkes, an extended 45-minute discovery call for organizations, and coaching consultations, as well as paid consulting, statistical, implementation, training, and special-project engagements. Substantial or ongoing professional engagements are typically governed by a separate written services agreement; in the event of a conflict, that signed agreement controls over these Terms for that engagement.

3.6 Certifications

Where offered, certificates or designations awarded by Wolf & Noble upon completion of specified courses or programs, subject to Section 8.

4. Orders, Pricing, Taxes, and Payment

• Pricing. Prices are shown on the applicable product page and are stated in U.S. dollars unless noted otherwise. We may change prices at any time, but changes do not affect orders already completed. For subscriptions, see Section 6.
• Payment. You authorize us and our payment processor to charge your selected payment method for all amounts due, including applicable taxes and recurring subscription fees. You represent that you are authorized to use the payment method you provide.
• Taxes. You are responsible for any sales, use, value-added, or similar taxes associated with your purchase, except for taxes based on our net income.
• Errors. We may correct pricing or description errors and cancel or refuse any order affected by such an error, even after an order is submitted.
• Free items. Some products are offered at no charge. We may modify or discontinue free items at any time, and the license terms in Section 9 still apply to them.
• Charitable donation. Our commitment to set aside or donate a portion of proceeds (for example, one percent of revenue) is a voluntary commitment by Wolf & Noble and does not create any contractual right, trust, or third-party beneficiary in your favor or in favor of any other person or organization.

5. Refunds and Cancellations (One-Time Purchases)

This Section applies to one-time purchases of courses, publications, ebooks, and digital downloads. Memberships and other subscriptions are governed by Section 6. Because our products are digital and delivered instantly, the following policy applies:

• All sales are final once content is accessed or downloaded. Courses are non-refundable once you have accessed, opened, started, or streamed any portion of the course content. Ebooks, publications, worksheets, and other digital downloads are non-refundable once the file has been downloaded or accessed.
• Refunds before access. If you have not accessed, opened, started, or downloaded the purchased content, you may request a refund within fourteen (14) days of purchase by emailing [email protected] with your order details. Eligible refunds are issued to the original payment method.
• Free products. No refunds apply to products provided at no charge.
• Discretionary refunds. We may grant refunds outside this policy at our sole discretion (for example, for duplicate charges or verified technical access failures we cannot resolve). Doing so once does not obligate us to do so again.
• Chargebacks. If you believe a charge is incorrect, contact us first so we can help. Initiating a chargeback without contacting us may result in suspension of your account and access pending resolution.

6. Subscriptions and Automatic Renewal

Please read this Section carefully. Memberships and other subscription Services renew automatically until you cancel.

• Automatic renewal. When you purchase a membership or other subscription, you are enrolling in an ongoing subscription that automatically renews for successive billing periods (for example, monthly) at the then-current price, until you cancel. By subscribing, you provide your express affirmative consent to these automatic-renewal terms.
• Recurring charges. We (through our payment processor) will charge your payment method the subscription fee at the start of each billing period, plus applicable taxes, using the payment method on file, until you cancel.
• Cancel anytime. You may cancel at any time through your account dashboard on the Site or by emailing [email protected]. Because you subscribe online, you may cancel online; we will not require you to take any step more burdensome than the steps used to subscribe.
• Effect of cancellation. Cancellation stops future renewals. It takes effect at the end of the then-current billing period. You retain access to membership benefits through the end of the period for which you have already paid.
• No partial-period refunds. Subscription fees are non-refundable, and we do not provide refunds or credits for partial billing periods, unused time, or unused benefits, except where required by law.
• Price and benefit changes. We may change subscription prices, benefits, or features. We will provide advance notice of a material price increase as required by applicable law, and the new price will apply to the next billing period after the notice period. If you do not agree, you may cancel before the change takes effect.
• Discounts tied to membership. Discounts and benefits provided through a membership apply only while the membership is active and end when the membership ends.

California residents: This is a recurring subscription that continues until you cancel. You may cancel at any time as described above to avoid future charges. These terms are intended to comply with California's Automatic Renewal Law.

7. License to Digital Content and Restrictions

7.1 License Grant

Subject to these Terms and your payment of applicable fees, Wolf & Noble grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the courses, publications, downloads, and other digital content you obtain, solely for your own professional development and internal professional use.

7.2 Restrictions

Except as expressly permitted in these Terms or in writing by us, you may not:

• copy, reproduce, republish, post, distribute, sell, rent, lease, sublicense, or commercially exploit any content;
• share your account or course access with, or resell access to, any other person;
• record, screen-capture, or redistribute live sessions, courses, or community content;
• remove proprietary notices, or use the content to build or train any competing product, dataset, or machine-learning model;
• use the content to provide training or consulting to third parties as if it were your own; or
• reverse engineer, circumvent access controls, or use bots or scrapers on the Site.

7.3 Client Handouts — Permitted Professional Use

Client handouts and worksheets in our Client Handout Series are licensed to licensed providers for use with their own clients in the ordinary course of clinical practice. You may print and share individual handouts with your own clients as part of care, but you may not sell them, post them publicly, redistribute them in bulk, or present them as your own work. You are solely responsible for clinical judgment about whether and how to use any handout with a given client. See Section 11.

7.4 Access Period. Unless a longer or shorter period is stated on the product page at purchase, access to a purchased course or other hosted content is provided for twelve (12) months from the date of enrollment or purchase, subject to the continued availability of the content on our learning platform. Downloadable files you have saved remain yours to use under the license in Section 7. We may update, improve, or retire content from time to time.

8. Certifications

• Nature of certification. Any certificate or designation we award reflects completion of a specified Wolf & Noble program and the criteria we set. It is not a government license, accreditation, board certification, continuing-education credit, or guarantee of competency, employment, reimbursement, or any particular outcome, unless we expressly state otherwise in writing for a specific program.
• Continuing education. Unless a product page expressly states that a course is approved for continuing-education or continuing-medical-education credit by a named accrediting body, you should not assume it qualifies for such credit. You are responsible for confirming acceptance with your licensing board or employer.
• Integrity and revocation. We may withhold or revoke a certification obtained through misrepresentation, academic dishonesty, or violation of these Terms, and may set conditions on the use of our name, marks, and certification designations.

9. Intellectual Property

The Site and the Services, including all courses, publications, text, worksheets, handouts, graphics, logos, videos, software, methodologies, frameworks, and the selection and arrangement of content (collectively, "Content"), are owned by Wolf & Noble or its licensors and are protected by copyright, trademark, and other laws. "Wolf & Noble," the Wolf & Noble logo, and related names and marks are trademarks of Wolf & Noble, Inc. Except for the limited license in Section 7, no rights are granted to you, and all rights are reserved. Any feedback or suggestions you provide may be used by us without restriction or obligation to you.

10. Community, User Content, and Conduct

• Your content. Memberships and some Services include community spaces where you may post questions, comments, and materials ("User Content"). You retain ownership of your User Content, and you grant Wolf & Noble a worldwide, non-exclusive, royalty-free license to host, store, display, and use it for the purpose of operating and improving the Services and the community.
• Your responsibility. You are solely responsible for your User Content and represent that you have the rights to share it and that it does not violate any law or third-party right.
• No client or protected information. Do not post protected health information, personally identifiable client information, or other confidential third-party information in community spaces or in communications with us. De-identify any clinical examples. See Section 11 and our Privacy Statement.
• Acceptable use. You agree not to use the Services to post unlawful, infringing, harassing, defamatory, or harmful content; to impersonate others; to disrupt the Services; or to violate the privacy or rights of others. We may moderate, remove content, and suspend or terminate access for violations.

11. Educational Purpose — No Professional, Medical, or Clinical Advice

This Section is important. By using the Services you acknowledge and agree to it.

• Educational and informational only. Our Content, courses, consultations, coaching, and materials are provided for general educational and informational purposes for professionals. They are not medical, clinical, psychological, diagnostic, legal, financial, or other professional advice, and are not a substitute for your own professional judgment, training, supervision, or the standards of your profession and licensing board.
• No clinical relationship. Using the Services, attending a session, or communicating with Dr. Sparkes or Wolf & Noble does not create a therapist-client, physician-patient, or other treatment relationship between you (or your clients) and Wolf & Noble. We do not provide clinical care, diagnosis, or treatment to your clients and are not responsible for the care you provide.
• Not clinical supervision. Our consultations and coaching are educational and implementation-focused. They do not constitute clinical supervision, case consultation that directs the care of a specific client, or the practice of any licensed profession, and they create no supervisory, treatment, or licensing relationship. You remain responsible for obtaining any required supervision from a qualified, appropriately licensed professional.
• You are responsible for clinical decisions and compliance. You are solely responsible for all clinical, treatment, risk, safety, and documentation decisions you make for your clients, and for compliance with all applicable laws and standards, including HIPAA and other privacy and licensing requirements. Always rely on your professional judgment and qualified supervision.
• No guarantee of results. We do not warrant or guarantee any particular clinical, financial, professional, certification, reimbursement, or business outcome from using the Services.
• No protected health information without a Business Associate Agreement. The Site, courses, community, and ordinary communications are not a secure channel for protected health information (PHI) or client-identifiable records, and we are not a HIPAA covered entity or business associate by default. Do not transmit PHI to us. If a consulting or other engagement will require us to access PHI, the parties will first sign a separate Business Associate Agreement (BAA), and PHI will then be handled under that BAA, the HIPAA Privacy and Security Rules, and applicable law rather than under these Terms.
• PHI received in error. If you send us PHI or other regulated data without a signed BAA, we may decline it, return or securely delete it, and pause any related work until a BAA is executed. You are responsible for any unauthorized disclosure you make to us.
• Crisis. Our Services are not for emergencies. If you or a client may be in danger, contact emergency services or a crisis line immediately.

12. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. To the fullest extent permitted by law, Wolf & Noble disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Services will be uninterrupted, timely, secure, error-free, or that content is accurate, complete, or current. Some jurisdictions do not allow certain exclusions, so some of these may not apply to you.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (a) Wolf & Noble and its officers, directors, founders, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Site or Services or these Terms, even if advised of the possibility; and (b) our total aggregate liability for all claims arising out of or relating to the Site, the Services, or these Terms will not exceed the greater of (i) the amount you paid to Wolf & Noble for the Service giving rise to the claim in the twelve (12) months before the event, or (ii) one hundred U.S. dollars ($100). These limitations apply regardless of the theory of liability and form an essential basis of the bargain. Some jurisdictions do not allow certain limitations, so some may not apply to you.

14. Indemnification

You agree to defend, indemnify, and hold harmless Wolf & Noble and its officers, directors, founders, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your User Content; (c) your provision of services to, or interactions with, your own clients, including your use of any handout, worksheet, or methodology; (d) your violation of these Terms or any law; or (e) your violation of any third-party right.

15. Term, Suspension, and Termination

These Terms apply while you use the Site or any Service. You may stop using the Services at any time and may cancel subscriptions as described in Section 6. We may suspend or terminate your access, with or without notice, if we reasonably believe you have violated these Terms or to protect the Services or other users. Upon termination, your license to access content ends, but Sections that by their nature should survive (including Sections 7, 9, 11–14, 17, and 18) will survive.

16. Third-Party Services and Links

The Site and Services rely on third parties, including our learning platform provider (currently Thinkific), payment processors, email and communication tools, and, where applicable, scheduling and video tools and our newsletter on Substack. Your use of these may be subject to their own terms and privacy policies. The Site may contain links to third-party websites and resources. We do not control and are not responsible for third-party services, content, or practices, and provide links for convenience only.

17. Governing Law and Dispute Resolution

Governing law. These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and, where applicable, by U.S. federal law.

Informal resolution. Before filing any claim, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.

Arbitration and class-action waiver (optional — confirm with counsel). Any dispute not resolved informally will be resolved by binding individual arbitration administered by a recognized arbitration provider under its consumer rules, seated in Los Angeles County, California, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property misuse. To the extent permitted by law, disputes will be resolved only on an individual basis, and you and Wolf & Noble waive any right to a jury trial and to participate in a class or representative action. If this arbitration provision is found unenforceable, the parties submit to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

Any claim must be brought within one (1) year after it arises, to the fullest extent permitted by applicable law.

18. Changes to These Terms and the Services

We may update these Terms from time to time. If we make material changes, we will update the "Last Updated" date and provide reasonable notice, such as by posting on the Site or emailing you. Changes are effective when posted unless stated otherwise. Your continued use of the Services after changes take effect constitutes acceptance. We may also modify, suspend, or discontinue any part of the Services at any time.

19. Miscellaneous

• Entire agreement. These Terms and the documents they incorporate are the entire agreement between you and Wolf & Noble regarding the Site and Services and supersede prior agreements on that subject, except for any separate signed services agreement, which controls for its engagement.
• Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be enforced to the maximum extent permitted.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
• Notices. We may provide notices to you by email or by posting on the Site. You may contact us as set out below.

20. Contact Us

Wolf & Noble, Inc.

Email: [email protected]

Website: www.wolfnoble.com